Articles

Seamless Insure · From_Legacy_to_Leading__The_Insurance_CTO_s_Cloud-Native_Transformation_Roadmap For insurance CTOs, modernising the core system is no longer a matter of if, but how quickly and intelligently it can be achieved. The journey from legacy infrastructure to a cloud-native platform is essential—but it doesn’t come without challenges. Technical risk, cultural resistance, and operational complexity all present real obstacles.  This article provides a pragmatic, technology-led roadmap to modernising your insurance core. Drawing...

Seamless Insure · Why Nordic Insurers Are Quietly Upgrading to Cloud-Native Cores—and Why You Might Be Left Behind Insurers across the Nordics are doing something smart—and fast. They're rethinking the dusty, monolithic systems that once powered their policy, billing, and claims functions. Only this time, they're not just upgrading. They’re skipping straight to the cloud-native core platforms designed for speed, scale, and ecosystem play. And while some...

Seamless Insure · Like Lego - but for Insurance Trying to build every feature, every tool, every customer experience from scratch? That’s yesterday’s playbook. Now, insurers are assembling their tech stacks like Lego: taking the best parts — policy management, claims automation, pricing engines, data enrichment, you name it — and clicking them together through APIs. It’s faster, more flexible, and a whole lot smarter. The insurance...

Seamless Insure · 6 Features That Set Nordic Insurance Software Providers Apart In an industry where the risks are big and the paperwork even bigger, being a top insurance software provider takes more than cutting-edge tech. It requires a deep-rooted culture of excellence—fuelled by innovation, agility, and an unwavering focus on customer satisfaction. So what truly distinguishes the leaders from the laggards? In this post, we’ll...

Seamless Insure · Seamless Insure Sets Sail for Nor-Shipping 2025 in Oslo Seamless Insure is proud to announce our presence at Nor-Shipping 2025, the premier global gathering for the maritime and ocean industries, taking place in Oslo, Norway. As the industry faces profound transformations driven by climate goals, emerging technologies, and evolving risk landscapes, this year’s theme—“The only constant is change”—couldn’t be more timely. At Seamless Insure,...

Seamless Insure · Addressing Legacy Insurance Systems and Modernization In a marketplace where change is constant, innovation is no longer a choice; it’s the standard for staying competitive. Customer expectations are digital-first, regulatory demands are evolving rapidly, and competition is fiercer than ever. Yet many insurers remain tied to legacy systems that slow them down, hinder growth, and introduce significant risks to long-term success. Insurers who continue...

Seamless Insure · APIs drive efficiency and improved risk assessment Summary of the article published in the January 2025 edition of The Marine InsurerPages: 26-28 Introduction to APIsAPIs enable seamless data exchange across systems, driving efficiency, automation, and informed decision-making in the insurance industry. Role of APIs in marine insuranceCargo insurance: Real-time data on cargo movement and status enhances risk assessment, automates policy issuance, and validates claims.Hull insurance: APIs...

Seamless Insure · Transforming insurance with AI: Driving operational excellence and elevating customer engagement The insurance industry, long characterized by complex processes, extensive paperwork, and intricate risk assessments, is undergoing a seismic transformation powered by artificial intelligence (AI). In Europe, particularly the Nordics, where digitization and customer-centric innovation are already foundational, AI offers unparalleled opportunities to elevate operational efficiency, reduce costs, and improve customer satisfaction. AI in...

Seamless Insure · Driving excellence in customer engagement for insurance providers In today’s digital-first era, customer engagement is the cornerstone of success for insurance providers, particularly in regions like the Nordics and Europe where customer expectations for personalized and efficient service are high. The evolving demands of clients require insurers to adopt innovative strategies and technologies to stay competitive. Seamless.Insure’s CRM solution combined with Twilio’s communication...

Seamless Insure · Navigating DORA – What insurance providers need to know and how automation can drive compliance The Digital Operational Resilience Act (DORA) has become a pivotal regulation within the European Union, reshaping the approach to digital risk management in the financial services industry. For insurance providers, DORA presents both a challenge and an opportunity: a challenge in terms of complying with new regulatory demands,...