Articles

Larger insurance companies often consider outsourcing or the use of external capabilities. They consider which parts of their organization they can outsource and which to keep in-house. A crucial question arises: ‘Will outsourcing this system or process provide a cost advantage?’ If affirmative, they proceed to shift the operation outside the organization. Unfortunately, the decision is not that simple.   What is outsourcing in the insurance companies? Let’s first start...

My first memory related to automation is from a school excursion. When I was going to the local shipyard in my hometown, Harstad, Norway. They had some automated steel plate cutters run by a punched card device. It was made by Kongsberg Weapon Factory, enabling any specific shape. We learned that this was safer, faster, and more precise than a manual operation.   During the same time, I had...